For Visits
Kakbima,
3rd Floor, The Promenade, General Mathenge Rd,
Westlands, Nairobi, Kenya
For Inquiries
Phone - +254 208 000 097,
Whatsapp Business - +254 742 013 299,
Email - [email protected]
For Support
Phone - +254 742 013 299,
Email - [email protected],
Email - [email protected]

Insurance software built for insurance businesses and policyholders

Manage and distribute insurance as an agent, broker, micro-insurer, and insurer anywhere.

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Contact sales
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For Agents

Deepen existing relationships and attract new customers.

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For brokers

Get the easiest way to quote, bind, and service your customers.

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For Microinsurers

Reimagine key processes to bring new products to market quickly.

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For Insurers

Manage risk, build trust, and enhance customer experience.

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For Bancassurance

Offer insurance services to your customers digitally- they don’t need to visit physical bank locations

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For Corporates

Get the right insurance for your business, church, school etc.

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For Non-profits

Get control of all your organizations' insurance needs anywhere, anytime.

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For Individuals

Policy details and proof of protection are at your fingertips.

The Platform

Configurable insurance platform

Portals & Dashboards

Fully configurable admin dashboard, customer portals for multiple lines of insurance business

Microservice Architecture

Our microservices approach breaks insurance functions into individual business services allowing ease of maintainance and independent deployement of features.

Multi-everything

Scalable platform for international roll-outs supporting multiple languages, currencies, devices and product delivery channels

Flexible Hosting Options

We support both Kakbima cloud hosting and self-hosting options for on-premise appliances or self-managed cloud tenants.

Security & Regulatory Compliance

Built for international laws and regulations, including DPA, GDPR and PSD2 with regular security, privacy, and compliance controls review.

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Intergrations

Cutting-edge backend and open GraphQL API

The Kakbima GraphQL API offers flexibility and the ability to define precisely the data you want to fetch

  • Send a GraphQL query to our API and get exactly what you need, nothing more and nothing less.
  • Our GraphQL API gets all the data your app needs in a single request thus speeding up processes even on slow mobile network connections.
  • The Kakbima GraphQL API is organized in terms of types and fields, not endpoints. Access the full capabilities of insurance data from a single endpoint.
  • Know exactly what data you can request from our API without leaving your editor, highlight potential issues before sending a query, and take advantage of improved code intelligence.
  • By using a single evolving version, our GraphQL API give apps continuous access to new features and encourage cleaner, more maintainable server code.
Self-service portals

Customer web portal and mobile apps

Explore Products

See everything you can insure with us and start a quote.

Policies Information

View coverages and policy details for all insured items.

Claims Center

Report a claim, send photos, and see status updates

Billing & Payments

Pay your bill by mobile money, credit card, debit card, checking account, and more

Insurance Certificates & Documents

View, save, share, and print insurance certificates, all from your phone

Roadside Assistance

Get roadside help, exactly when you need it most.

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Features

All working
as one

More of what you need to manage your insurance business efficiently

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Core modules
and still counting

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CRM (Customer Management)

Connect with your customers wherever they are

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Policies

Undertake rating, binding, issuing, endorsements, and renewals on policies

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Products

Configure and launch any type of insurance i.e Motor, Motorcycle

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Claims

Capture and audit every action on claims to ensure quality control.

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Quotes

Quote and sell your insurance products online

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Reporting & Analytics

Access instant visibility and insights into your data

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Successful
Projects

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Satisfied
Customers

Services

Powering your digital transformation

Our services provide you with the precise type and amount of assistance that’s right for your business. Our dedicated support teams are trained to understand your goals, identify your risks, and guide you through each step of your digital transformation.

Business Process Outsourcing

Our team members work side by side with your operational and underwriting staff to eliminate the backlog. Our goal is to free up your staff from time-consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.   

Insurance Advisors

We provide insurance-related financial advice to the clients regarding retirement and investment planning to protect against risk. Our team will analyze the clients’ needs, evaluate their property, tax status, existing and past insurance transactions, legal records, and suggest a suitable policy for them.

Application Modernization

When faced with upgrading your application estate, you run into a lot of questions. Together, we’ll start small, develop an ROI-based strategy aligned to your goals and harness quick wins. Then we’ll show you how to begin to change your culture, scale across your business and make your journey to the cloud a success.

Infrustructure Modernization

Our technology and partners offer many flexible infrastructure modernization approaches from re-host to re-platform. You can choose to migrate, modernize, or build cloud native solutions depending on your business goals and how you assess your application portfolio.

Forensic & Security Audits

Apply the best of Kakbima to your security in the cloud, on-premises, or in hybrid deployments. Our team of experts will help you in detecting, investigating, and stoping cyber threats that target your business and users before attacks result in damage or loss.

News and Events

The latest product updates, announcements, and articles

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Customer’s Reviews

Engage your
customers.

Customer Support

Customer Support “It's totally customizable with the theme settings, its compatible with a tonne of important plugins and the support is outstanding.”

Alex Regelman

Co-founder, Colabrio

Design Quality

“I tell you what, there has never been an issue that Cory from the Colabrio Support Team hasn't been able to solve for me.”

Laura Morton

UI/UX Designer, Colabrio

Our Partners and Customers

Trusted by Insurers, MGAs, Retailers & Digital platforms at scale

The Kakbima App

Mobile options give you more flexibility

With the Kakbima app, handling insurance becomes quick and easy. Customers, products, quotes, policies, and claims details are at your fingertips.

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